At “Shilajit Roots” We value your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://shilajitroots.com/] or engage with our products and services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and shipping/billing address when you place an order or contact us.
- Payment details (processed securely through third-party payment processors).
b. Non-Personal Information
- Browser type, device information, IP address, and usage data collected through cookies and similar technologies.
- Analytics data to understand user behavior and improve our website.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including delivery and payment processing.
- To provide customer support and respond to your inquiries.
- To send marketing emails and promotional offers (with your consent).
- To analyze website performance and improve user experience.
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist with payment processing, shipping, marketing, and website analytics.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Understand website usage and traffic patterns.
- Save your preferences for future visits.
- Provide relevant advertisements based on your interests.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and secure devices when engaging with our website.
6. Your Rights
As a user, you have the following rights:
- Access and Update: Request access to or correction of your personal data.
- Withdraw Consent: Opt-out of marketing communications at any time.
- Delete Data: Request deletion of your personal data, subject to legal or contractual obligations.
- Restrict Processing: Limit how we process your information in certain circumstances.
To exercise these rights, contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal data.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to remove it.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [shilajitroots@gmail.com]
- Phone: [+92-3001702897]
- Address: [Dhalyan Chowk, Dinga, Kharian, Pakistan]