Welcome to ShilajitRoots.com! Below is our comprehensive shipping policy to ensure you have a seamless shopping experience with us. If you have any questions, please feel free to contact our customer support team.

1. Shipping Locations

We currently ship to the following regions:

Domestic: All locations within Pakistan.

2. Shipping Methods and Carriers

We partner with reliable carriers to ensure your order is delivered on time and in excellent condition. Our primary carrier for domestic shipping is:

M&P (Pakistan)

3. Processing Time

Orders are processed within 1-2 business days of purchase.

Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Times

Within Pakistan: 3-5 business days.

Please note that delivery times may vary due to unforeseen circumstances or carrier delays.

5. Shipping Costs

Domestic Orders: Flat rate or free shipping for orders above a certain amount (e.g., PKR 5,000).

6. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email or SMS. Use this number to track your shipment on the carrier’s website.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, failure to pick up, or refusal to accept delivery, the customer will be responsible for any reshipping fees.

8. Lost or Damaged Items

While we take great care in packaging your items, we understand that issues may occur during transit. If your order is lost or arrives damaged:

Notify us within 48 hours of receiving the package.

Provide photos of the damaged items and packaging for faster resolution.

9. Returns and Refunds

Please refer to our Returns Policy for detailed information on how to return an item and request a refund.

Thank you for choosing ShilajitRoots.com. We’re committed to delivering the best natural products to your doorstep with care and efficiency.