Welcome to Shilajit Roots! These Terms and Conditions (“Terms”) govern your use of our website [shilajitroots.com], products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. General Information

• Business Details: Shilajit Roots is a Pakistan-based company specializing in the sale of high-quality Shilajit products.
• Contact Information: For inquiries, contact us at [Shilajitroots@gmail.com] or [+92-3001702897].

2. Eligibility

By using our website or purchasing our products, you confirm that:

• You are at least 18 years old or have the consent of a legal guardian.
• You agree to provide accurate and complete information during registration or purchase.

3. Products and Pricing

• Product Descriptions: We strive to ensure product descriptions and images are accurate. However, minor variations may occur.
• Pricing: All prices are listed in [PKR] and are subject to change without notice. Any applicable taxes or shipping fees will be clearly stated during checkout.
• Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payment

• Placing Orders: By placing an order, you agree to pay the total amount specified at checkout. Orders are subject to acceptance and confirmation.
• Payment Methods: We accept Online Payments. Payments are processed securely through third-party payment gateways.
• Order Cancellation: We reserve the right to cancel orders due to errors, fraud, or unavailability. In such cases, you will receive a full refund.

5. Shipping and Delivery

• Shipping Policy: Orders are processed and shipped within 3 to 5 Days. Delivery times may vary based on your location.
• Shipping Fees: Any applicable shipping charges will be displayed during checkout.
• Delays: We are not responsible for delays caused by third-party couriers or unforeseen circumstances.

6. Returns and Refunds

• Return Policy: Returns are accepted within 7 days of delivery, provided the product is unused and in its original packaging. Proof of purchase is required.
• Refunds: Approved refunds will be processed to your original payment method within 1 Month.
• Non-Returnable Items: Perishable items or products damaged due to misuse are not eligible for return.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Shilajit Roots or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

8. User Responsibilities

By using our website, you agree to:

• Not engage in any unlawful or prohibited activities.
• Avoid introducing viruses, malware, or harmful code.
• Refrain from using automated tools to access or scrape our website.

9. Limitation of Liability

To the maximum extent permitted by law, Shilajit Roots is not liable for any direct, indirect, or consequential damages arising from:

• Use or inability to use our website or products.
• Unauthorized access to your personal data.
• Errors, omissions, or inaccuracies on our website.

10. Indemnification

You agree to indemnify and hold Shilajit Roots harmless from any claims, damages, or liabilities arising from your breach of these Terms or misuse of our website and products.

11. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Pakistan.
• Any disputes will be resolved through negotiation. If unresolved, they shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting the updated Terms on our website. Your continued use of our services constitutes acceptance of the revised Terms.